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Genco Pools & Spas

1217 NE Main Street
Simpsonville, SC
Get Directions

(864) 967-8918
(864) 967-8907
(800) 762-5716

Our specialties include deck repair, delivery and installation, energy efficient, experienced and certified technicians , filters, heaters, large parts inventory, luxury marquis spas, pumps and very easy to operate. We can assist you with contractors.


1 out of 5 stars
By Lisa Rist from Simpsonville, SC
Posted Apr 8, 2015

We are in a dispute with them. We gave them a deposit for half of the price for the liner. They are saying we owe them for the steps. Why would the step be quoted separately that is part of the liner? We thought the separate price for what they state is the "overstep" was for a plastic insert. They said that would be $5000. So they want another $675 to put steps in our liner. They have not done anything and refuse to return our money stating we are in a contract with them since we came in with the quote and a check. So why did they not say something when we dropped off the deposit that it was wrong???? They say they told us 3 times that the overstep was the liner steps. If that were true we would have gave them a check to include that. It was only after they took our money. They didn't say anything about when clearly they could see the check was the wrong amount and could have straightened it out then but instead take out money and then tell us. we are stuck to pay them the additional or we are out.

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